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Contributor Columns on Information Technology and Security

A good customer base is a small company’s most valuable asset. Customer retention is one of the major drivers of a company’s growth and plays an important role in establishing a reliable bottom line. In fact, Gartner Research just revealed that 80% of a company’s initial revenue comes from 20% of its ...

Back in 2002, Microsoft ruled the PC world. The iPad and iPhone were not even a gleam in Steve Jobs' eye, voice was the dominant cellular application, and mobility or "death of the PC" was nowhere close to entering the IT lexicon. While Apple was doing well as a ...

Mallorie’s Android phone was acting odd, like it was possessed. The thing had a mind of its own, sending garbled texts and gambling. Ghost? Or hacked?  Mallorie locked down the phone when it was charging so it wouldn’t purchase poker chips. One day she forgot to lock it and it ...

IT Professionals deal with a variety of issues as the pace of change in the enterprise IT world is changing at perhaps's it's fastest pace ever. From cybersecurity to Cloud computing, IT departments are facing a number of challenges at once. One issue enterprises of all sizes are dealing ...

Low-powered cellular base stations are often found in residential homes and small businesses where mobile coverage is scant. The device, which also known as a femtocell, connects to DSL or cable connections and extends cellular coverage to a functional level where cell towers simply don’t reach. Some cellular base ...