Unified Call Center and Communications

UCaaS and CCaaS: Two communication platforms, two different audiences. Unified communications as a service and call center as a service have some similarities, like their cloud payment models and the fact that they integrate communication channels, but that’s about it. Watch to learn what UCaaS and CCaaS are used for in the enterprise.  

A recent comparative analysis  on Zoom and Microsoft Teams by the folks at GetVOIP.  It' is a fairly comprehensive but quick look at the two leading communication and collaboration platforms on the market.